|
|
Most Frequently Asked Questions . . .
| Q: |
What's the best way to prepare children
for a move? |
| A: |
While there are probably as many answers to this question
as there are children, here are some general tips provided
by experts:
|
|
| Q: |
Why do movers sometimes put more
than one household on a trailer? |
| A: |
In order to keep cost down for you.
The average trailer holds from 18,000 to 24,000 pounds - the
equivalent of 3 to 4 households. |
|
| Q: |
Can a mover transport our pets and
plants to our new home? |
| A: |
The Interstate Commerce
Commission allows us to move plants if the trip is less than
150 miles and under 24 hours.However, some states may want to
quarantine them anyway. In the event that this should happen,
we won't be able to ensure their proper care and unfortunately,
cannot be held responsible for their final condition.The ICC
prohibits moving companies from shipping animals pets and plants
in moving vans. |
|
| Q: |
Am I allowed to pack my own belongings
for the move? |
| A: |
You can pack your own items and save
money; however, we cannot be responsible for how it is done.
Therefore, if the items you pack are damaged and no exterior
carton damage is evident, the responsibility for the damage
is yours. |
|
| Q: |
What about perishable food items? |
| A: |
Perishable food items cannot be safely
shipped in moving vans - please dispose of, or give them away. |
|
| Q: |
What are inventory exceptions? |
| A: |
When your household goods are delivered
to your new home, your van operator will ask you to check off
items as they are removed from the van and sign the inventory
of household goods. If any items or cartons are missing or damaged,
you must note this on the inventory sheet at the time of delivery.
This is known as an "inventory exception" and is for your protection.
Signing the inventory is a declaration that all items and cartons
were received, and in the same condition as they were at origin.
We don't expect you to unpack every carton before signing. |
|
| Q: |
What are accessorial services and
what do they cost? |
| A: |
Accessorial services are any services
provided to you in addition to the linehaul transportation.
Your agent can fully explain the total range of services available
- including: crating, packing, unpacking, appliance services,
elevator, stair and long carries, or shuttle service when access
to your residence is limited and a second, smaller truck is
necessary. |
|
| Q: |
What should I do with gas in the
lawnmower, leftover paint, turpentine, etc.? |
| A: |
It's against the law for movers to
transport flammable and combustible materials. Safely drain,
or dispose of all combustible and corrosive materials including:
household paints, bleaches, propane tanks, gas cans and fuel
in power equipment. |
|
| Q: |
What's the best way to prepare a Personal Computer
for safe transport ? |
| A: |
As with any delicate piece of electronic equipment, a few
precautionary measures will ensure its safe arrival. A few
suggestions:
- Make back-up copies of all your data files.
- Remove any diskettes from the disk drives and replace
them with "scratch diskettes" to park the hard drive.
- PC's move best in their original carton.
And of course, your local computer dealer can help... that's
part of their expertise. |
|
Top of Page
|
|
|
